too tired to come up with a juicy title...

totally exhausted!
yup, that's the exact word. or that could be an understatement.
though i just had a little sleep, i went to work pretty excited ( well, this could also mean i went to work pretty and excited.. hehe) to see my officemates only to find out that there were some changes in the system for today and i had to take reservations. a lot of reservations! and that again is an understatement.

adding to this are gretel and alfred flooding my inbox with love issues, of mind and of heart. and of course, kuya egai coming up with ideas i dunno where he got from.

but in the middle of my chaotic world, a member would tell me how grateful he is that i was able to help him, how he could sense the willingness in me to address his concern and how he could feel the smile on my face delighted to be of service.
now that really put me on a high. these are the joys of customer service. despite the numerous irate members you would encounter, however unreasonable some may be and however demanding the job is, a two or three of these joys would really make your day.

and to top it all, minutes before ending my shift, i got an agent compliment! though this is not the first, it never fails to give joy seeing the grin in my supervisor's face.

Awesome!
WOW!
and that's an understatement...